Shipping policy

2. SHIPPING POLICY

Last updated: September 23, 2026

Where we ship

We ship to all 50 US states, plus Washington D.C. We do not currently ship internationally.

Shipping cost

Free standard shipping on every order. No minimum, no handling fee, no surprise line at checkout.

Processing time

Orders placed before 3:00 PM ET on a business day leave our US warehouse the same day. Orders placed after that, or on a weekend or holiday, leave the next business day.

Delivery time

1 to 2 business days after dispatch for standard shipping, anywhere in the contiguous United States.

Alaska, Hawaii and PO boxes: allow 3 to 5 business days.

All orders ship from our warehouse in the United States. No customs, no import duties, no international delays.

Tracking

You receive a tracking number by email the moment your order ships. If it hasn't arrived within 24 hours of your confirmation email, check your spam folder, then email us.

If a package is late or lost

Email support@aevumbeauty.co with your order number. If a package is confirmed lost in transit, we ship a replacement at our cost. You don't pay twice for a carrier's mistake.

Incorrect addresses

Check your shipping address at checkout. If a package is returned to us because the address was incomplete or incorrect, we will contact you to arrange reshipment. Reshipment to a corrected address is free.

Contact

Mickel Software LLC 16175 Dawn Way, Tustin, CA 92782, United States support@aevumbeauty.co +1 (714) 710-1351